联系信息
Customer Care Information
8BitDo is operated by Pak and Save.
Last updated: September 5, 2026
This policy sets out our commitments and the limits that apply to them.
Our commitments
- Business identity
- Returns and delivery questions
- Business hours
Business identity
Pak and Save operates the brand and online store at 8bitdousua.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.
Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
Contact details
Email: support@8bitdousua.shop
Phone: 917-359-3442
Business address: 1632 Bell St, Amarillo, Texas, 79106, United States
Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
How we respond
Contact support@8bitdousua.shop or 917-359-3442. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
